| 000 | 00545nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c7339 _d7339 |
||
| 005 | 20210927194906.0 | ||
| 008 | 210927b ||||| |||| 00| 0 eng d | ||
| 020 | _a9789332587687 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8 _bWIR-SER |
||
| 100 | _aWirtz, Jochen | ||
| 245 |
_aServices Marketing : _bPeople, Technology, Strategy |
||
| 250 | _a8th | ||
| 260 |
_aNoida _bPearson _c2020 |
||
| 300 | _axxii, 817 P | ||
| 500 | _aIncludes Index | ||
| 650 | _aService Industries--Marketing | ||
| 700 | _aLovelock, Christopher H. | ||
| 942 |
_2ddc _cTB |
||